BlueLight Suites LLC ("BlueLight Suites," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share and protect information when you visit our website, use our mobile applications (the "Apps"), or engage us for software services (together, the "Services").
Some of our Apps may have additional, app-specific privacy information shown in the App Store listing or inside the App. Where that information differs from this policy, the app-specific information applies to that App.
1. Information We Collect
Information you provide
- Contact information, such as your name, email address and phone number, when you contact us, request support or create an account.
- Account information, such as a username, password and profile details, if an App requires an account.
- Content you submit, such as messages, feedback, files or other information you choose to enter into our Services.
- Business information you share with us when engaging our software development services.
Information collected automatically
- Device and usage data, such as device type, operating system version, app version, language, and how you interact with our Services.
- Diagnostic data, such as crash logs and performance information, used to find and fix problems.
- Website data, such as IP address, browser type, pages visited and referring URLs, collected through standard server logs or privacy-friendly analytics.
We do not collect precise location, contacts, photos, health data or other sensitive information unless an App clearly asks for it to provide a feature and you grant permission. You can withdraw permissions at any time in your device settings.
2. How We Use Information
- To provide, operate and maintain our Services;
- To create and manage accounts and authenticate users;
- To respond to inquiries and provide customer support;
- To process transactions and send related notices;
- To monitor performance, diagnose issues and improve our Services;
- To keep our Services secure and prevent fraud or abuse;
- To comply with legal obligations and enforce our terms.
We do not sell your personal information, and we do not use it for cross-app or cross-website tracking for advertising purposes.
3. How We Share Information
We share information only as described below:
- Service providers that help us run our Services, such as cloud hosting, databases, authentication, analytics, crash reporting, email delivery and payment processing. These providers may only use your information to perform services for us.
- App stores and platforms, such as Apple and Google, which process purchases and subscriptions under their own privacy policies.
- Legal requirements, when we believe disclosure is required by law or needed to protect the rights, property or safety of BlueLight Suites, our users or others.
- Business transfers, in connection with a merger, acquisition or sale of assets, in which case this policy will continue to apply to your information.
- With your consent, or at your direction.
4. Payments
In-app purchases and subscriptions are processed by Apple or Google. We do not receive or store your full payment card details. For other payments, we use trusted third-party payment processors that handle your payment information securely.
5. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required or permitted by law. When information is no longer needed, we delete or anonymize it.
6. Account and Data Deletion
If an App lets you create an account, you can delete your account from within the App where that option is available. You may also request deletion of your account and associated personal data at any time by emailing support@bluelightsuites.com from the email address linked to your account. We will confirm and complete your request within a reasonable time, except where we must keep certain information for legal reasons.
7. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you;
- Correct inaccurate information;
- Delete your personal information;
- Object to or restrict certain processing;
- Receive a copy of your information in a portable format;
- Withdraw consent where processing is based on consent.
Residents of California, the European Economic Area, the United Kingdom and other regions may have additional rights under laws such as the CCPA/CPRA and GDPR. To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights.
8. Children's Privacy
Our Services are not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Security
We use reasonable administrative, technical and physical safeguards, including encryption in transit, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Transfers
We are based in the United States, and our service providers may process information in the United States or other countries. When we transfer information internationally, we take steps to ensure it remains protected in line with this policy.
11. Client Projects
When we build software for clients, our clients usually control the personal data processed by their applications. In those cases, the client's own privacy policy governs that data, and we process it only on the client's instructions.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you through our Services. Your continued use of the Services after an update means you accept the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
BlueLight Suites LLC
Email: support@bluelightsuites.com