How can we help?
Questions about one of our apps or need a hand with a project? Our team is here to help.
Email Support
For app issues, account questions or feedback, email us at
support@bluelightsuites.com
Response Time
We aim to reply to all messages within 1–2 business days, Monday through Friday.
Privacy & Data
To learn how we handle your information or to request data deletion, see our Privacy Policy.
Frequently asked questions
How do I get help with one of your apps?
Email support@bluelightsuites.com with the name of the app, your device model, your operating system version and a short description of the issue. Screenshots are always helpful.
How do I report a bug or request a feature?
Send us an email describing the bug (including steps to reproduce it, if possible) or the feature you'd like to see. We review all feedback and use it to plan future updates.
How do I delete my account or personal data?
Many of our apps let you delete your account directly from the app's settings. If that option isn't available, email us from the address associated with your account and we'll process your request as described in our Privacy Policy.
How do I manage or cancel a subscription?
Subscriptions purchased through the Apple App Store or Google Play are managed by those stores. On iPhone, go to Settings → [your name] → Subscriptions. On Android, open Google Play → Profile → Payments & subscriptions.
How do I request a refund?
Refunds for purchases made through the App Store or Google Play are handled by Apple or Google under their refund policies. You can request one at reportaproblem.apple.com or through your Google Play order history.
Can BlueLight Suites build a website or app for my business?
Yes! We design and develop websites, mobile apps and custom software for businesses of all sizes. Reach out at support@bluelightsuites.com to tell us about your project.